01Project overview
Build a consistent, distinctive social presence in a financial-services category where most competitors were absent.
02Industry & context
India's largest insurance aggregator, in a category where most financial-services competitors had no meaningful social presence.
03The business problem
Make insurance engaging, and position the brand as a trusted, approachable financial guide.
04Strategic diagnosis
Insurance is avoided until it is needed. Content had to make it relatable before it could make it relevant.
05Strategic approach & execution
- 1Content strategy built around financial literacy, relatable money moments and insurance myth-busting.
- 2A creative and design system for visual consistency across Instagram and Facebook.
- 3An editorial calendar mixing educational, topical and promotional content.
- 4Community management with a brand-consistent response framework.
06Results
182K+ Facebook followers gained. 940K+ Instagram impressions with 17K+ engagement in a 6-month period. 320K+ Facebook impressions. Consistent follower growth on both platforms built stronger visibility and recall in a category where most competitors had abandoned the channel.
07What the results demonstrate
Showing up consistently, with a recognisable voice, is itself a differentiator in a category that has gone quiet.
08Source notes
- The source's headline tile shows 25K+ combined engagement, while its results text cites 17K+ engagement for Instagram over a 6-month period. Both figures are reported as written.
Source: ElevateDigi Comprehensive Case Study Portfolio, pp. 50–51.