Anushka Konar

← Case studies/C · Brand Communication & Social Media

National Fashion Retail Brand — Organic SMM

Channel
Organic social · Instagram & Facebook
Industry
Fashion retail · 150+ outlets
Market
—
Period
Not stated in source

AttributionElevateDigi team engagement. Selected work from the ElevateDigi portfolio, shared from Anushka's time as Chief of Strategy & Operations. Her individual role in this engagement is awaiting confirmation.

The figures, as documented

Monthly web clicks
20,000+Monthly web clicks
New users per month
8,000+New users per month
Monthly revenue from social
₹1.5LMonthly revenue from socialAttributedApproximately; attributed to social media
Engagement generated
700K+Engagement generated

01Project overview

Drive measurable e-commerce revenue via consistent social media with campaign-specific communication.

02Industry & context

A major Indian fashion brand with 150+ retail outlets and 225 multi-brand outlets.

03The business problem

Social media had to become a genuine revenue channel, not just a brand awareness tool, with coordinated communication for product launches and seasonal moments.

04What was happening before

280K Instagram followers · 140K engagement.

05Strategic diagnosis

Social was treated as a noticeboard. Tying each campaign to retail moments could make it a storefront.

06Strategic approach & execution

  1. 1Full content calendar ownership: strategy, design, copywriting and publishing across Instagram and Facebook.
  2. 2Campaign-specific creative aligned to retail promotions and launch moments.
  3. 3Community management to drive follower trust and repeat visits.
  4. 4Media promotion integration to amplify organic content in peak retail windows.

07Before & after

Instagram followers

Higher is better

Before
280K
After
420K+

Engagement

Higher is better

Before
140K
After
700K+

Bars are drawn to scale against the larger of each pair.

08Results

20,000+ monthly web clicks via social media. 8,000+ new users per month via social referral. Approximately ₹1.5L monthly revenue directly attributed to social media. Instagram followers grew from 280K to 420K+, and engagement from 140K to 700K+, a 5× improvement over the engagement period.

09What the results demonstrate

Consistency plus campaign relevance turned social from an awareness channel into a measurable revenue contributor.

Source: ElevateDigi Comprehensive Case Study Portfolio, pp. 48–49.

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