01Project overview
Drive measurable e-commerce revenue via consistent social media with campaign-specific communication.
02Industry & context
A major Indian fashion brand with 150+ retail outlets and 225 multi-brand outlets.
03The business problem
Social media had to become a genuine revenue channel, not just a brand awareness tool, with coordinated communication for product launches and seasonal moments.
04What was happening before
280K Instagram followers · 140K engagement.
05Strategic diagnosis
Social was treated as a noticeboard. Tying each campaign to retail moments could make it a storefront.
06Strategic approach & execution
- 1Full content calendar ownership: strategy, design, copywriting and publishing across Instagram and Facebook.
- 2Campaign-specific creative aligned to retail promotions and launch moments.
- 3Community management to drive follower trust and repeat visits.
- 4Media promotion integration to amplify organic content in peak retail windows.
07Before & after
Instagram followers
Higher is better
Engagement
Higher is better
Bars are drawn to scale against the larger of each pair.
08Results
20,000+ monthly web clicks via social media. 8,000+ new users per month via social referral. Approximately ₹1.5L monthly revenue directly attributed to social media. Instagram followers grew from 280K to 420K+, and engagement from 140K to 700K+, a 5× improvement over the engagement period.
09What the results demonstrate
Consistency plus campaign relevance turned social from an awareness channel into a measurable revenue contributor.
Source: ElevateDigi Comprehensive Case Study Portfolio, pp. 48–49.